Dialpad Partner
Move off Vonage and onto Dialpad, with numbers, IVR, call routing and voicemail rebuilt on one converged, AI-native platform. Calling, meetings, contact center and conversation intelligence in a single app, with zero downtime.
Yes, you can migrate from Vonage to Dialpad. Codimite, a Dialpad partner, ports your Vonage Business Communications numbers (LNP) and rebuilds your extensions, IVR/auto-attendant, call routing, queues, voicemail and e911 in Dialpad, running both systems in parallel for a zero-downtime cutover. You move from a platform layered with à-la-carte add-ons to one converged, AI-native platform where real-time transcription, AI call recaps and live coaching are built into every call.
Why migrate
Calling, meetings, contact center and sales in a single Dialpad app, rather than Vonage's base UCaaS plus separately priced features and contact-center add-ons.
Dialpad Ai delivers live transcription, automatic summaries, action items and real-time agent coaching out of the box, built in, not bolted on.
A clean, consistent interface across desktop and mobile that shortens onboarding and lifts adoption.
Replacing per-feature add-ons with one platform removes overlapping line items and simplifies vendor management.
Numbers, routing, users, analytics and AI settings under a single console and identity provider.
What we migrate
| Vonage object | Migrates to Dialpad | Notes |
|---|---|---|
| Phone numbers / DIDs | Dialpad numbers | Ported via LNP; port dates coordinated with carriers |
| Extensions & users | Dialpad users & extensions | Mapped to your IdP / SSO |
| Virtual receptionist / IVR | Dialpad IVR & routing | Menus and prompts rebuilt and improved |
| Call groups & routing rules | Dialpad call routing & departments | Hours, overflow and skills re-mapped |
| Voicemail & greetings | Dialpad voicemail (AI transcribed) | Greetings re-recorded/imported; e911 re-registered |
| Desk phones & SIP devices | Supported Dialpad devices | Re-provisioned; compatibility confirmed in assessment |
Custom Vonage API/CPaaS integrations are re-scoped to Dialpad's APIs, assessed and planned up front.
Our process
We audit your Vonage numbers, extensions, IVR flows, call groups, devices and API integrations, and confirm what's portable.
We map extensions, routing, IVR menus and users to Dialpad structures and your identity provider.
A pilot group goes live on Dialpad first to validate call quality, routing and the user experience.
Number porting and full configuration in waves, with Vonage live in parallel.
Test calls confirm routing, IVR paths, voicemail and e911 behave exactly as expected.
Adoption support and 24/7 cover through the cutover window.
Why Codimite
UCaaS and contact-center migrations are our core practice, delivered as a Dialpad partner with zero-downtime porting discipline and custom Vonage API integrations re-scoped cleanly onto Dialpad's APIs.
Get a QuoteDialpad partner. UCaaS and contact-center migrations are a core practice, not a side service.
Telephony migration expertise. Number porting, IVR rebuilds and zero-downtime parallel runs.
API integration know-how. We re-scope custom Vonage CPaaS integrations onto Dialpad's APIs.
24/7 support & clear reporting. Progress visibility through every wave.
FAQs
Yes, we port your numbers and rebuild extensions, IVR, routing, queues, voicemail and e911 in Dialpad, running both systems in parallel so there's no downtime.
Yes. We handle local number portability (LNP) for your DIDs and main lines, coordinating port dates with both carriers.
No. Dialpad is fully configured before any numbers port, and both systems run in parallel until each group is validated.
One to two weeks for a small business; three to eight weeks for larger deployments with custom flows or API integrations.
Pricing is scoped to user count, IVR complexity, devices and integrations. Start with a free assessment for a fixed quote.
Still comparing platforms? Read Vonage vs Dialpad: UCaaS Compared before you decide.
Codimite ports your Vonage numbers with zero downtime and rebuilds your IVR, queues, voicemail and e911 on one converged, AI-native Dialpad platform, with custom API integrations re-scoped up front.
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