Dialpad Partner
Move off RingCentral and onto Dialpad, with numbers, IVR, call routing and voicemail rebuilt on one converged, AI-native platform. Calling, meetings, contact center and conversation intelligence in a single app, with zero downtime.
Yes, you can migrate from RingCentral to Dialpad. Codimite, a Dialpad partner, ports your numbers (LNP) and rebuilds your extensions, IVR/auto-attendant, call routing, queues, voicemail and e911 in Dialpad, running both systems in parallel for a zero-downtime cutover. You move from a multi-product UCaaS stack to one converged, AI-native platform where real-time transcription, AI call recaps and live coaching are built into every call.
Why migrate
Calling, meetings, contact center and sales all live in a single Dialpad app, instead of RingCentral's separately licensed RingCX, RingSense and meetings products.
Dialpad Ai gives live transcription, automatic call summaries, action items and real-time agent coaching out of the box, not a paid bolt-on or a separate intelligence tool.
Dialpad's interface is clean and consistent across desktop and mobile, which shortens onboarding and lifts adoption versus RingCentral's broader, busier admin surface.
Folding voice, video and conversation intelligence into one platform typically removes overlapping subscriptions and simplifies vendor management.
Numbers, routing, users, analytics and AI settings under a single console and identity provider, rather than spread across RingCentral product lines.
What we migrate
| RingCentral object | Migrates to Dialpad | Notes |
|---|---|---|
| Phone numbers / DIDs | Dialpad numbers | Ported via LNP; port dates coordinated with carriers |
| Extensions & users | Dialpad users & extensions | Mapped to your IdP / SSO |
| IVR / auto-attendant | Dialpad IVR & routing | Menus and prompts rebuilt and improved |
| Call queues & routing rules | Dialpad call routing & departments | Hours, overflow and skills re-mapped |
| Voicemail & greetings | Dialpad voicemail (AI transcribed) | Greetings re-recorded/imported; e911 re-registered |
| Desk phones & SIP devices | Supported Dialpad devices | Re-provisioned; compatibility confirmed in assessment |
Historical call recordings and analytics export depends on your RingCentral plan's access, confirmed during assessment.
Our process
We audit your RingCentral numbers, extensions, IVR flows, queues, devices and integrations, and confirm what's portable.
We map extensions, routing, IVR menus and users to Dialpad structures and your identity provider.
A pilot group goes live on Dialpad first to validate call quality, routing and the user experience.
Number porting and full configuration in waves, with RingCentral live in parallel.
Test calls confirm routing, IVR paths, voicemail and e911 behave exactly as expected.
Adoption support and 24/7 cover through the cutover window.
Why Codimite
UCaaS and contact-center migrations are our core practice, delivered as a Dialpad partner with zero-downtime porting discipline and validated routing, voicemail and e911 before cutover.
Get a QuoteDialpad partner. UCaaS and contact-center migrations are a core practice, not a side service.
Telephony migration expertise. Number porting, IVR rebuilds and zero-downtime parallel runs across UCaaS platforms.
Validation & reconciliation. Test-call matrices prove routing, voicemail and e911 work before cutover.
24/7 support & clear reporting. Progress visibility through every wave.
FAQs
Yes, we port your numbers and rebuild extensions, IVR, routing, queues, voicemail and e911 in Dialpad, running both systems in parallel so there's no downtime.
Yes. We handle local number portability (LNP) for your DIDs and main lines, coordinating port dates with both carriers so service is never interrupted.
No. Dialpad is fully configured before any numbers port, and both systems run in parallel until each group is validated.
One to two weeks for a small business; three to eight weeks for multi-site enterprises with complex IVR and contact-center flows.
Pricing is scoped to user count, number of sites, IVR complexity and integrations. Start with a free assessment for a fixed quote.
Still comparing platforms? Read RingCentral vs Dialpad: UCaaS Compared before you decide.
Codimite ports your RingCentral numbers with zero downtime and rebuilds your IVR, queues, voicemail and e911 on one converged, AI-native Dialpad platform, validated route-by-route before cutover.
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