Dialpad Partner
Move off Nextiva and onto Dialpad, one converged, AI-native platform for calling, meetings, messaging and contact center. We port your numbers and rebuild your IVR, queues and voicemail with no loss of service.
Yes, you can migrate from Nextiva to Dialpad. Codimite, a Dialpad partner, ports your existing numbers (LNP), rebuilds your auto-attendant, call queues, voicemail and e911 in Dialpad, and runs both systems in parallel for a zero-disruption cutover, so you move to one converged, AI-native platform with real-time AI built into every call.
Why migrate
Calling, video meetings, business messaging and contact center in a single Dialpad app, one stack rather than a suite of separately-evolved Nextiva products.
Dialpad transcribes every call live, surfaces action items and sentiment, and powers in-call AI assistance, built in, not a paid add-on.
A fast, clean desktop and mobile app that drives adoption.
When you grow into support or sales, Dialpad Support and Sell live in the same platform, no separate tool to bolt on.
One per-seat price across voice, video and messaging.
What we migrate
| Nextiva object | Migrates to Dialpad | Notes |
|---|---|---|
| Phone numbers (DIDs) | Dialpad numbers | Ported via LNP; parallel run until confirmed live |
| Extensions & users | Dialpad users/extensions | Mapped to your IdP / SSO |
| Auto-attendant / IVR | Dialpad IVR & routing | Menus and routing logic rebuilt |
| Call groups & queues | Departments & call queues | Membership and routing preserved |
| Voicemail & greetings | Dialpad voicemail | Boxes recreated; greetings re-recorded/imported |
| e911 / emergency addresses | Dialpad e911 | Registered and validated per location |
| SIP devices / desk phones | Supported Dialpad devices | Compatible handsets reprovisioned |
Call recordings and historical reporting export where Nextiva's plan/API allows, confirmed during assessment.
Our process
We audit your Nextiva account, numbers, sites, IVR flows, queues, devices and integrations, and confirm the port plan.
We map your dial plan, routing and users to Dialpad and your identity provider.
We provision Dialpad, rebuild IVR/queues/voicemail and configure e911 per location.
A pilot group runs on Dialpad to validate call quality, routing and UX before the port.
Numbers port via LNP in a scheduled window with Nextiva live in parallel.
Test calls confirm every route; adoption support and cover through cutover.
Why Codimite
UCaaS and contact-center migrations are our core practice, delivered as a Dialpad partner with end-to-end LNP porting and a tested dial-plan rebuild before cutover.
Get a QuoteDialpad partner. UCaaS and contact-center migrations are our core practice, not a side service.
Number porting expertise. We manage LNP end to end so calls keep flowing through cutover.
Dial-plan rebuild done right. IVR, queues, voicemail and e911 reconstructed and tested.
24/7 support & clear reporting. Full visibility through assessment, port and hypercare.
FAQs
Yes, we port your existing Nextiva numbers to Dialpad via LNP and run both in parallel until the port is confirmed live, so there is no loss of inbound calling.
No hard downtime. Dialpad is provisioned and validated alongside Nextiva, with the port scheduled for a low-traffic window.
One to two weeks for a small business; two to six weeks for larger multi-site deployments, driven by site count and porting timelines.
Yes, auto-attendant menus, call groups, queues, voicemail boxes and greetings are rebuilt in Dialpad and tested before cutover.
Pricing is scoped to user count, number of sites and routing complexity. Start with a free assessment for a fixed quote.
Still comparing platforms? Read Nextiva vs Dialpad compared before you decide.
Codimite ports your Nextiva numbers with no loss of service and rebuilds your IVR, queues, voicemail and e911 on one converged, AI-native Dialpad platform, validated route-by-route before cutover.
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