Dialpad Partner
Move off Gong and onto Dialpad, conversation intelligence native to every call. Recaps, scorecards and live coaching built into the platform, no separate recorder or bot joining your meetings, with your historical Gong data exported where available.
Yes, you can migrate from Gong to Dialpad. Codimite, a Dialpad partner, switches your team from Gong to Dialpad Ai, conversation intelligence that is native to every call rather than a separate tool, and exports your historical Gong recordings and transcripts where Gong's plan and API allow. The win: instead of a bot joining each meeting to record after the fact, AI is built into the calling platform itself, transcribing, summarizing and coaching in real time.
Why migrate
Dialpad Ai is built into the calling and meetings platform, there's no separate capture tool and no bot joining the meeting. Every call is automatically transcribed, summarized and analyzed.
Live transcription, live coaching prompts and automatic recaps happen during the call, so reps get help in the moment, not a review the next day.
Calling, meetings, contact center and conversation intelligence live in one Dialpad app under one admin and one bill, removing a standalone Gong subscription that sits on top of your existing phone system.
If you already run (or are moving to) Dialpad for calling, conversation intelligence comes with the platform instead of as an additional per-seat product.
Coaching, scorecards and call analytics share the same data as your calls, no syncing a third-party recorder to your dialer.
What we migrate
| Gong capability | Becomes in Dialpad | Notes |
|---|---|---|
| Call recording & capture | Native Dialpad Ai call recording | Built into every call, no separate recorder or meeting bot |
| Transcription | Real-time Dialpad Ai transcription | Live during the call, not post-processed |
| Call summaries / recaps | Dialpad Ai recaps | Auto-generated at call end |
| Coaching & scorecards | Dialpad Ai coaching & scorecards | Includes real-time coaching prompts |
| Historical recordings & transcripts | Exported & archived | Where Gong plan/API export allows, confirmed at assessment |
| CRM call logging | Dialpad CRM integration | Re-mapped to your CRM (Salesforce, HubSpot, etc.) |
Historical export depth depends on your Gong plan's export/API access, confirmed during assessment. Going forward, Dialpad Ai captures everything natively.
Our process
We review your Gong usage, recording scope, coaching workflows, CRM integrations, and confirm what historical data is exportable.
We map Gong's recording, coaching and scorecard workflows to the native Dialpad Ai equivalents and your CRM.
We export historical Gong recordings, transcripts and metadata where the plan and API allow, and archive them for reference.
We enable Dialpad Ai recaps, coaching and scorecards on your Dialpad calls, native, no bot setup.
A pilot team validates real-time transcription, coaching and CRM logging before full rollout.
Team rollout with adoption support and hypercare through the cutover window.
Why Codimite
Dialpad deployment and conversation-intelligence enablement are our core practice, delivered as a Dialpad partner: we export your historical Gong data where allowed and re-map coaching and CRM logging cleanly.
Get a QuoteOfficial Dialpad partner. Dialpad deployment and conversation-intelligence enablement are our core practice.
Real migration tooling. Our team has built call-platform migrators (including Gong-to-Zoom ZRA tooling), so historical export and re-mapping are familiar ground.
CRM-aware. We re-wire call logging and coaching data into your existing CRM so nothing breaks for sales ops.
24/7 support & clear reporting. Visibility through every phase of the switch.
FAQs
Yes, we switch your team onto Dialpad Ai and export your historical Gong recordings and transcripts where Gong's plan and API allow. Going forward, AI is native to every call.
Yes. Dialpad Ai records, transcribes, summarizes and coaches on every call in real time, built into the platform, with no separate recorder or meeting bot.
Historical recordings, transcripts and metadata can be exported where your Gong plan and API allow, and archived alongside Dialpad. We confirm scope up front.
Gong analyzes calls after the fact as a standalone layer; Dialpad Ai is built into the calling platform and works in real time, live transcription and live coaching, not post-call review.
Pricing is scoped to seat count, historical data volume and CRM integrations. Start with a free assessment for a fixed quote.
Still comparing platforms? Read Gong vs Dialpad: Conversation Intelligence Compared before you decide.
Codimite switches your team from Gong to Dialpad Ai, exports your historical recordings and transcripts where allowed, and turns on real-time transcription, recaps and coaching, native, no meeting bot.
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