Dialpad Partner
Move off Aircall and onto Dialpad, one AI-native platform for business phone, sales and contact center, with real-time transcription, live coaching and call analysis built in. Numbers ported, routing and CRM integrations rebuilt and validated before cutover.
Yes, you can migrate from Aircall to Dialpad. Codimite, a Dialpad partner, ports your numbers and rebuilds your call routing, queues, IVR, teams and CRM integrations on Dialpad. Because Aircall is a focused sales-and-support calling tool rather than a full enterprise contact center, the move is usually more contained, we assess, build in parallel, pilot, and cut over with Aircall live as fallback so no call is dropped.
Why migrate
Dialpad Ai delivers real-time transcription, live agent coaching, sentiment and automatic call summaries built into every call, beyond Aircall's lighter AI add-ons.
Business phone, sales dialer and contact center in a single Dialpad app under one admin, rather than a calling tool you outgrow as you scale.
Dialpad Support and Dialpad Sell scale into full contact-center and sales workflows, so you don't need to re-platform again when you grow past Aircall.
Dialpad scores calls automatically instead of manual spot checks, useful as your team grows past a handful of agents.
One vendor across phone, sales and CC typically lowers total cost.
What we migrate
| Aircall object | Rebuilt in Dialpad | Notes |
|---|---|---|
| Phone numbers | Ported numbers | LNP port, parallel run until validated |
| IVR & call routing | Dialpad call flows | Re-authored in the no-code flow builder |
| Teams & ring groups | Departments & queues | Routing and business hours rebuilt |
| Users & agents | Dialpad users / agents | Mapped to your IdP / SSO |
| CRM integrations | Native integrations | Salesforce, HubSpot, Zendesk, Pipedrive reconnected |
| Call history & recordings | Exported for archive | Where Aircall export allows; new calls captured natively |
A calling-platform migration is a configuration rebuild, not a one-click copy. Scope and portable data confirmed during assessment.
Our process
We document your Aircall numbers, routing, teams, integrations and call volumes, and map them to Dialpad.
We design the Dialpad routing model and integration architecture, and agree the cutover plan.
We build call flows, queues and CRM integrations in parallel with live Aircall.
A pilot team runs on Dialpad to validate routing, AI features and CRM behaviour.
We port numbers in a controlled window, with Aircall available as fallback.
Adoption support, AI tuning and 24/7 cover through stabilisation.
Why Codimite
Voice and contact center migration is a core practice, delivered as a Dialpad partner: we right-size the project to Aircall's footprint and reconnect your CRM natively, with validation before cutover.
Get a QuoteOfficial Dialpad partner. Voice and contact center migration is a core practice, not a side service.
Fast, contained moves. We right-size the project to Aircall's footprint instead of over-engineering an SMB calling migration.
Integration-led. Salesforce, HubSpot, Zendesk and Pipedrive reconnected natively so sales and support workflows survive the move.
24/7 support & clear reporting. Visibility and validation through cutover.
FAQs
Yes, we port numbers and rebuild routing, queues, IVR, teams and CRM integrations on Dialpad. It's a structured rebuild, usually more contained than a full enterprise CCaaS move.
No hard downtime. We build and validate in parallel, then port numbers in a controlled cutover window with Aircall available as fallback.
One to three weeks for a typical SMB/sales Aircall setup; longer for larger or contact-center-style deployments.
Integrations are reconnected natively in Dialpad, Salesforce, HubSpot, Zendesk and Pipedrive, so click-to-dial, screen pops and logging continue. Call history is exported for archive where allowed.
Pricing is scoped to user count, routing complexity and integrations. Start with a free assessment for a fixed quote.
Still comparing platforms? Read Aircall vs Dialpad: Calling & Contact Center Compared before you decide.
Codimite ports your Aircall numbers and rebuilds your routing, queues and CRM integrations on Dialpad's AI-native platform, right-sized to your footprint and validated before cutover.
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