Zoom Certified Integrator

Vonage to Zoom Phone Migration

Move your phone system off Vonage Business Communications and onto Zoom Phone, with numbers ported with zero downtime, IVR, call queues, extensions and e911 rebuilt natively. One platform for calls, meetings and chat.

Vonage to Zoom Phone migration
Quick answer

Yes, you can migrate from Vonage to Zoom Phone. Codimite, a Zoom Certified Integrator, ports your Vonage Business Communications numbers (LNP) with zero downtime and rebuilds your extensions, IVR/auto-attendant trees, call queues, voicemail and e911 natively in Zoom Phone, running both systems in parallel until each site is validated. The value is the disciplined config rebuild and porting plan, not a risky lift-and-shift.

Why migrate

Why teams move from Vonage to Zoom Phone

Consolidation & cost

If you already pay for Zoom Meetings or Zoom Team Chat, Zoom Phone lives in the same Zoom Workplace platform, so moving off Vonage removes a separate UCaaS subscription and vendor relationship.

One platform, one admin

Calls, meetings, chat and whiteboard under a single admin console, identity provider and security policy, instead of stitching Vonage to your Zoom stack.

Native meetings & chat

Escalate a Zoom Phone call to a full Zoom meeting or chat thread in one click, without a separate meetings tool bolted on.

AI Companion across the stack

Call summaries, voicemail transcription and next-step prompts from the same AI assistant that summarizes your meetings and chats.

Competitive global pricing

Zoom Phone's metered and unlimited plans and global coverage are priced aggressively against incumbent UCaaS contracts.

What we migrate

What we migrate from Vonage

Vonage element Rebuilt in Zoom Phone Notes
DIDs & main numbers Ported via LNP Carrier port in a scheduled window; zero downtime
Extensions & dial plan Zoom Phone extensions Numbering scheme preserved where possible
IVR / virtual receptionist Native auto-attendant trees Menus and business hours rebuilt and tested
Call queues & groups Zoom Phone call queues Routing, overflow and agents reconstructed
Voicemail & greetings Zoom voicemail Greetings re-recorded/re-uploaded; boxes provisioned
e911 / emergency addresses Dispatchable locations Registered and tested per site
SIP / desk phones Supported devices re-provisioned Certified handsets re-homed; others swapped
API / CPaaS workflows Assessed separately Mapped to Zoom APIs or retained where it makes sense
Users & identities Zoom users Mapped to your IdP / SSO

Routing complexity, any API/CPaaS workflows and carrier port timelines are the main schedule drivers, confirmed during the assessment.

Our process

Our Vonage to Zoom Phone migration process

  1. 1

    Assess

    We audit your Vonage numbers, extensions, IVR/queue logic, devices, any API/CPaaS workflows and e911 footprint, and confirm what ports and what gets rebuilt.

  2. 2

    Design

    We map your dial plan, routing and locations to Zoom Phone and prepare the LNP porting paperwork with your carrier.

  3. 3

    Build & parallel run

    Zoom Phone is provisioned alongside Vonage (extensions, IVR, queues, voicemail and e911) so both run in parallel.

  4. 4

    Pilot

    A pilot group validates call quality, routing and devices before any numbers move.

  5. 5

    Port & cut over

    Numbers cut over in scheduled LNP windows with rollback ready; zero downtime per number.

  6. 6

    Validate & hypercare

    We test every route and e911 path, then provide adoption support and 24/7 cover through the cutover.

Why Codimite

Why Codimite for your Vonage migration

Phone migrations are our core practice, delivered by a Zoom Certified Integrator who separates UCaaS calling from CPaaS workflows so nothing breaks silently.

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  • Zoom Certified Integrator. Phone migrations are our core practice, not a side service.

  • UCaaS & CPaaS awareness. We separate the business-phone migration from any programmable-API workflows so nothing breaks silently.

  • Zero-downtime porting discipline. Parallel run, scheduled LNP windows and rollback plans so calls never drop.

  • e911 compliance built in. Dispatchable locations registered and tested per site before go-live.

  • 24/7 support & clear reporting. Route-by-route validation and progress visibility through every wave.

FAQs

Vonage to Zoom Phone migration FAQ

Can you port my Vonage numbers?

Yes. We manage local number portability (LNP) for your DIDs and main numbers, including paperwork, carrier coordination and a scheduled port window so calls never drop.

What about our Vonage API / CPaaS integrations?

Vonage's programmable Communications APIs are a separate product line from your phone seats. We migrate the UCaaS calling and assess any API/CPaaS workflows separately, mapping them to Zoom's APIs or retaining them.

Will there be downtime?

No. Zoom Phone runs in parallel with Vonage and numbers cut over in a scheduled LNP window, typically minutes per number, so there is no service gap.

How long does it take?

One to two weeks for a small site; four to eight weeks for multi-site organisations, driven by carrier port timelines (often 7 to 15 business days) and IVR/queue rebuild.

Do my IVR menus and call queues transfer?

They are rebuilt natively in Zoom Phone from documented Vonage logic, then validated path-by-path before cutover.

What does it cost?

Pricing is scoped to user count, number of sites, routing complexity, API workflows and devices. Start with a free assessment for a fixed quote.

Ready to move your phone system to Zoom Phone?

Codimite ports your Vonage numbers with zero downtime and rebuilds your IVR, queues, voicemail and e911 natively in Zoom Phone, with any API/CPaaS workflows assessed separately.

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