Dialpad Partner
Move off Ooma and onto Dialpad, with numbers, IVR, ring groups and voicemail rebuilt on one converged, AI-native platform. Calling, meetings, contact center and conversation intelligence in a single app, with zero downtime.
Yes, you can migrate from Ooma to Dialpad. Codimite, a Dialpad partner, ports your Ooma Office numbers (LNP) and rebuilds your extensions, virtual receptionist/IVR, ring groups, voicemail and e911 in Dialpad, running both systems in parallel for a zero-downtime cutover. You move from basic small-business telephony to one converged, AI-native platform where real-time transcription, AI call recaps and live coaching are built into every call.
Why migrate
As you outgrow Ooma's entry-level feature set, Dialpad scales to multi-site calling, contact center and sales without re-platforming again.
Dialpad Ai delivers live transcription, automatic summaries, action items and real-time coaching, capabilities Ooma's basic plans don't offer.
Calling, meetings and contact center in a single app instead of add-on services.
A clean desktop and mobile app that's easy to roll out across a growing team.
A modern feature set at predictable per-seat pricing as you scale beyond Ooma's basic tiers.
What we migrate
| Ooma object | Migrates to Dialpad | Notes |
|---|---|---|
| Phone numbers / DIDs | Dialpad numbers | Ported via LNP; port dates coordinated with carriers |
| Extensions & users | Dialpad users & extensions | Mapped to your IdP / SSO |
| Virtual receptionist | Dialpad IVR & routing | Menus and prompts rebuilt and improved |
| Ring groups & routing rules | Dialpad call routing & departments | Hours and overflow re-mapped |
| Voicemail & greetings | Dialpad voicemail (AI transcribed) | Greetings re-recorded/imported; e911 re-registered |
| Desk phones & SIP devices | Supported Dialpad devices | Re-provisioned; compatibility confirmed in assessment |
Some Ooma hardware is proprietary; device compatibility and any replacements are confirmed during assessment.
Our process
We audit your Ooma numbers, extensions, virtual receptionist, ring groups, devices and integrations, and confirm what's portable.
We map extensions, routing, IVR menus and users to Dialpad structures and your identity provider.
A pilot group goes live on Dialpad first to validate call quality, routing and the user experience.
Number porting and full configuration in waves, with Ooma live in parallel.
Test calls confirm routing, IVR paths, voicemail and e911 behave exactly as expected.
Adoption support and 24/7 cover through the cutover window.
Why Codimite
UCaaS migrations are our core practice, delivered as a Dialpad partner with zero-downtime porting and a build right-sized so you scale into Dialpad without over-buying.
Get a QuoteDialpad partner. UCaaS migrations are a core practice, not a side service.
Telephony migration expertise. Number porting, IVR rebuilds and zero-downtime parallel runs.
Right-sized for growing teams. We scope the move so you scale into Dialpad without over-buying.
24/7 support & clear reporting. Progress visibility through every wave.
FAQs
Yes, we port your numbers and rebuild extensions, virtual receptionist/IVR, ring groups, voicemail and e911 in Dialpad, running both systems in parallel so there's no downtime.
Yes. We handle local number portability (LNP) for your DIDs and main lines, coordinating port dates with both carriers.
No. Dialpad is fully configured before any numbers port, and both systems run in parallel until each group is validated.
One to two weeks for a typical Ooma Office deployment; longer for larger multi-location setups.
Pricing is scoped to user count, devices and feature needs. Start with a free assessment for a fixed quote.
Still comparing platforms? Read Ooma vs Dialpad: Business Phone Compared before you decide.
Codimite ports your Ooma numbers with zero downtime and rebuilds your IVR, ring groups, voicemail and e911 on one converged, AI-native Dialpad platform that scales as you grow.
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