Zoom Certified Integrator
Move your phone system off GoTo Connect (formerly Jive) and onto Zoom Phone, with numbers ported with zero downtime, Dial Plan Editor flows, IVR, call queues, extensions and e911 rebuilt natively. One platform for calls, meetings and chat.
Yes, you can migrate from GoTo Connect to Zoom Phone. Codimite, a Zoom Certified Integrator, ports your numbers (LNP) with zero downtime and rebuilds your extensions, GoTo Connect Dial Plan Editor flows, IVR/auto-attendant trees, call queues, voicemail and e911 natively in Zoom Phone, running both systems in parallel until each site is validated. The value is the disciplined config rebuild and porting plan, not a risky lift-and-shift.
Why migrate
If you already pay for Zoom Meetings or Zoom Team Chat, Zoom Phone lives in the same Zoom Workplace platform, so moving off GoTo Connect removes a separate UCaaS subscription and vendor.
Calls, meetings, chat and whiteboard under a single admin console, identity provider and security policy, instead of running GoTo alongside your Zoom stack.
Teams on GoTo Connect plus GoTo Meeting can collapse phone, meetings and chat into one Zoom platform rather than several GoTo products.
Call summaries, voicemail transcription and next-step prompts from the same AI assistant that summarizes your meetings and chats.
Zoom Phone's metered and unlimited plans and global coverage are priced aggressively against incumbent UCaaS contracts.
What we migrate
| GoTo Connect element | Rebuilt in Zoom Phone | Notes |
|---|---|---|
| DIDs & main numbers | Ported via LNP | Carrier port in a scheduled window; zero downtime |
| Extensions & dial plan | Zoom Phone extensions | Numbering scheme preserved where possible |
| Dial Plan Editor flows | Auto-attendants + call queues | Visual call flows documented and reconstructed |
| IVR / auto-attendant menus | Native auto-attendant trees | Menus and schedules rebuilt and tested |
| Ring groups & queues | Zoom Phone call queues | Routing, overflow and members reconstructed |
| Voicemail & greetings | Zoom voicemail | Greetings re-recorded/re-uploaded; boxes provisioned |
| e911 / emergency addresses | Dispatchable locations | Registered and tested per site |
| SIP / desk phones | Supported devices re-provisioned | Certified handsets re-homed; others swapped |
| Users & identities | Zoom users | Mapped to your IdP / SSO |
Dial-plan complexity and carrier port timelines are the main schedule drivers, confirmed during the assessment.
Our process
We audit your GoTo Connect numbers, extensions, Dial Plan Editor flows, IVR/queue logic, devices and e911 footprint, and confirm what ports and what gets rebuilt.
We map your dial plan, routing and locations to Zoom Phone and prepare the LNP porting paperwork with your carrier.
Zoom Phone is provisioned alongside GoTo Connect (extensions, IVR, queues, voicemail and e911) so both run in parallel.
A pilot group validates call quality, routing and devices before any numbers move.
Numbers cut over in scheduled LNP windows with rollback ready; zero downtime per number.
We test every route and e911 path, then provide adoption support and 24/7 cover through the cutover.
Why Codimite
Phone migrations are our core practice, delivered by a Zoom Certified Integrator who rebuilds GoTo Connect Dial Plan Editor flows faithfully in Zoom Phone.
Get a QuoteZoom Certified Integrator. Phone migrations are our core practice, not a side service.
Call-flow rebuild expertise. GoTo Connect Dial Plan Editor flows reconstructed faithfully as Zoom auto-attendants and queues, validated path by path.
Zero-downtime porting discipline. Parallel run, scheduled LNP windows and rollback plans so calls never drop.
e911 compliance built in. Dispatchable locations registered and tested per site before go-live.
24/7 support & clear reporting. Route-by-route validation and progress visibility through every wave.
FAQs
Yes. We manage local number portability (LNP) for your DIDs and main numbers, including paperwork, carrier coordination and a scheduled port window so calls never drop.
GoTo Connect's visual Dial Plan Editor flows are rebuilt, not imported: documented call flow by call flow, then reconstructed as Zoom Phone auto-attendants and queues and validated before cutover.
No. Zoom Phone runs in parallel with GoTo Connect and numbers cut over in a scheduled LNP window, typically minutes per number, so there is no service gap.
One to two weeks for a small site; four to eight weeks for multi-site organisations, driven by carrier port timelines (often 7 to 15 business days) and dial-plan/queue rebuild.
Those are separate products with their own Zoom paths: meetings move to Zoom Meetings, webinars to Zoom Webinars. We can scope them alongside the phone migration if needed.
Pricing is scoped to user count, number of sites, dial-plan complexity and devices. Start with a free assessment for a fixed quote.
Moving off a different phone system too? See our Zoom Phone migration services for every supported source platform.
Codimite ports your GoTo Connect numbers with zero downtime and rebuilds your Dial Plan Editor flows, IVR, queues, voicemail and e911 natively in Zoom Phone, validated route-by-route before cutover.
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