Zoom Certified Integrator

8x8 to Zoom Phone Migration

Move your phone system off 8x8 X Series and onto Zoom Phone, with numbers ported with zero downtime, IVR, call queues, extensions and e911 rebuilt natively, including your international footprint. One platform for calls, meetings and chat.

8x8 to Zoom Phone migration
Quick answer

Yes, you can migrate from 8x8 to Zoom Phone. Codimite, a Zoom Certified Integrator, ports your numbers (LNP) with zero downtime (including international DIDs where portable) and rebuilds your extensions, IVR/auto-attendant trees, call queues, voicemail and e911 natively in Zoom Phone, running both systems in parallel until each site and country is validated. The value is the disciplined config rebuild and porting plan, not a risky lift-and-shift.

Why migrate

Why teams move from 8x8 to Zoom Phone

Consolidation & cost

If you already pay for Zoom Meetings or Zoom Team Chat, Zoom Phone lives in the same Zoom Workplace platform, so moving off 8x8 removes a separate UCaaS subscription and vendor relationship.

One platform, one admin

Calls, meetings, chat and whiteboard under a single admin console, identity provider and security policy, instead of stitching 8x8 to your Zoom stack.

Simpler day-2 admin

Provisioning users, extensions and routing in one console where your meetings and chat already live, rather than across two systems.

AI Companion across the stack

Call summaries, voicemail transcription and next-step prompts from the same AI assistant that summarizes your meetings and chats, instead of separate per-tool AI add-ons.

Competitive global pricing

Zoom Phone's metered and unlimited plans and global coverage are priced aggressively against incumbent UCaaS contracts.

What we migrate

What we migrate from 8x8

8x8 element Rebuilt in Zoom Phone Notes
DIDs & main numbers Ported via LNP Domestic and international DIDs ported where portable; zero downtime
Extensions & dial plan Zoom Phone extensions Numbering scheme preserved where possible
IVR / auto-attendant Native auto-attendant trees Menus and business hours rebuilt and tested
Ring / call queues Zoom Phone call queues Routing, overflow and agents reconstructed
Voicemail & greetings Zoom voicemail Greetings re-recorded/re-uploaded; boxes provisioned
e911 / emergency addresses Dispatchable locations Registered and tested per site and country
SIP / desk phones Supported devices re-provisioned Certified handsets re-homed; others swapped
International sites Zoom Phone country plans Coverage and portability confirmed country-by-country
Users & identities Zoom users Mapped to your IdP / SSO

International coverage and carrier port timelines are the main schedule drivers, confirmed during the assessment.

Our process

Our 8x8 to Zoom Phone migration process

  1. 1

    Assess

    We audit your 8x8 numbers (domestic and international), extensions, IVR/queue logic, devices and e911 footprint, and confirm what ports and what gets rebuilt.

  2. 2

    Design

    We map your dial plan, routing and locations to Zoom Phone, confirm country coverage, and prepare the LNP porting paperwork with your carrier.

  3. 3

    Build & parallel run

    Zoom Phone is provisioned alongside 8x8 (extensions, IVR, queues, voicemail and e911) so both run in parallel.

  4. 4

    Pilot

    A pilot group validates call quality, routing and devices before any numbers move.

  5. 5

    Port & cut over

    Numbers cut over in scheduled LNP windows with rollback ready; zero downtime per number, site by site and country by country.

  6. 6

    Validate & hypercare

    We test every route and e911 path, then provide adoption support and 24/7 cover through the cutover.

Why Codimite

Why Codimite for your 8x8 migration

Phone migrations are our core practice, delivered by a Zoom Certified Integrator who ports international UCaaS estates wave-by-wave with zero downtime.

Get a Quote
  • Zoom Certified Integrator. Phone migrations are our core practice, not a side service.

  • Multi-site, multi-country delivery. International UCaaS estates ported wave-by-wave with documented runbooks (references on request).

  • Zero-downtime porting discipline. Parallel run, scheduled LNP windows and rollback plans so calls never drop.

  • e911 compliance built in. Dispatchable locations registered and tested per site before go-live.

  • 24/7 support & clear reporting. Route-by-route validation and progress visibility through every wave.

FAQs

8x8 to Zoom Phone migration FAQ

Can you port my 8x8 numbers?

Yes. We manage local number portability (LNP) for your DIDs and main numbers, including international DIDs where portable, plus paperwork, carrier coordination and a scheduled port window so calls never drop.

Will there be downtime?

No. Zoom Phone runs in parallel with 8x8 and numbers cut over in a scheduled LNP window, typically minutes per number, so there is no service gap.

How long does it take?

One to two weeks for a small site; four to eight weeks for multi-site or multi-country estates, driven by international carrier port timelines and IVR/queue rebuild.

We use 8x8 internationally: can Zoom Phone cover the same countries?

Zoom Phone has broad and growing global coverage; we confirm country-by-country coverage and number portability for your specific footprint during assessment.

Do my IVR menus and call queues transfer?

They are rebuilt natively in Zoom Phone from documented 8x8 logic, then validated path-by-path before cutover.

What does it cost?

Pricing is scoped to user count, number of sites and countries, routing complexity and devices. Start with a free assessment for a fixed quote.

Ready to move your phone system to Zoom Phone?

Codimite ports your 8x8 numbers (domestic and international) with zero downtime and rebuilds your IVR, queues, voicemail and e911 natively in Zoom Phone, validated route-by-route before cutover.

Get a Quote
"CODIMITE" Would Like To Send You Notifications
Our notifications keep you updated with the latest articles and news. Would you like to receive these notifications and stay connected ?
Not Now
Yes Please